Outbound Telemarketing Specialist - Customer Engagement & Sales

Join Dyna Drug Corporation as an Outbound Telemarketing Specialist and play a pivotal role in driving customer engagement, generating leads, and expanding our client base in the dynamic healthcare and pharmaceutical industry. Based in the vibrant region of Badung, Bali, you'll be part of a team that's dedicated to delivering exceptional customer service and driving sales growth. This is your chance to leverage your telemarketing expertise to connect with potential clients, understand their needs, and provide tailored solutions that meet their requirements.

As an Outbound Telemarketing Specialist at Dyna Drug Corporation, you'll be at the forefront of our customer engagement strategy. You'll use tools like CRM systems, telephony software, and data analytics to manage and track your interactions effectively. Your daily tasks will include making outbound calls, scheduling appointments, and following up with leads to ensure a seamless customer experience.

What sets Dyna Drug Corporation apart is our commitment to innovation and excellence in the healthcare sector. We're a leading player in the pharmaceutical industry, and our success is built on strong customer relationships. By joining us, you'll have the opportunity to grow both personally and professionally, with access to ongoing training and development programs.

📋 Tanggung Jawab Pekerjaan

• Conduct outbound telemarketing calls to generate leads and drive customer engagement.
• Schedule appointments and follow up with potential clients to understand their needs and provide tailored solutions.
• Manage and track customer interactions using CRM systems and telephony software.
• Collaborate with the sales team to ensure a seamless customer experience and drive sales growth.
• Analyze call data and customer feedback to identify trends and improve telemarketing strategies.
• Maintain a high level of professionalism and adhere to company policies and procedures.
• Provide exceptional customer service and build strong relationships with clients.
• Stay updated with industry trends and best practices in telemarketing and customer engagement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 2 years of experience in outbound telemarketing or a similar role.
• Proficient in using CRM systems, telephony software, and data analytics tools.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work under pressure and meet targets.
• Familiarity with the healthcare and pharmaceutical industry is a plus.
• Ability to work independently and as part of a team.

🛠️ Keahlian

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